News

Google News
programbusiness. com > news > auto-insurers-struggle-with-seamless-cross-channel-experience-jd-power-finds

Auto Insurers Struggle With Seamless Cross-Channel Experience, JD Power Finds - Program Business | Where insurance industry clicks

4+ day, 19+ hour ago  (445+ words) Published on June 10, 2026 The auto insurance market has shifted from a pricing crisis to an experience challenge, according to the JD Power 2026 U. S. Auto Insurance Study released June 9. As competition intensifies and rates stabilize, insurers are losing ground on customer experience,…...

Symbols: d05.S0,u11.S0,z74.S0,580.S0,1h3.S0,579.S0
Program Business
programbusiness. com > news > usaa-to-return-nearly-1-billion-to-florida-members-citing-tort-reform-savings

USAA to Return Nearly $1 Billion to Florida Members, Citing Tort Reform Savings - Program Business | Where insurance industry clicks

5+ day, 19+ hour ago  (335+ words) Published on June 9, 2026 USAA announced it will deliver nearly $1 billion in combined savings and returns to eligible Florida members, including a newly announced $500 million dividend, as declining legal costs following the state's civil litigation reforms allow the insurer to pass…...

Symbols: btc-usd
Program Business
programbusiness. com > news > insurance-websites-and-apps-lose-ground-as-digital-shopping-surges

Insurance Websites and Apps Lose Ground as Digital Shopping Surges - Program Business | Where insurance industry clicks

1+ week, 6+ day ago  (378+ words) Published on June 1, 2026 Nearly half of all new auto and home insurance policies " 47% " are now purchased digitally, according to the J. D. Power 2026 U. S. Insurance Digital Experience Study. Yet despite that growing reliance on digital channels, customer satisfaction with insurer websites and mobile…...

Symbols: btc-usd
Google News
programbusiness. com > news > geico-becomes-platinum-sponsor-of-small-business-expo

GEICO Becomes Platinum Sponsor of Small Business Expo - Program Business | Where insurance industry clicks

3+ week, 6+ day ago  (235+ words) GEICO has announced it is now a platinum sponsor of Small Business Expo, expanding its commitment to meeting small business owners where they are and supporting business growth through accessible, tailored insurance solutions. Through its nationwide sponsorship, GEICO is driving…...

Symbols: btc-usd
Program Business
programbusiness. com > news > auto-insurance-shopping-growth-slows-but-remains-elevated-in-q1-2026

Auto Insurance Shopping Growth Slows but Remains Elevated in Q1 2026 - Program Business | Where insurance industry clicks

3+ week, 6+ day ago  (540+ words) U. S. auto insurance shopping and new policy growth slowed during the first quarter of 2026, according to the latest Lexis Nexis U. S. Insurance Demand Meter. Although growth rates cooled from late 2025, shopping activity remained elevated relative to historic levels. Lexis Nexis reported that…...

Symbols: btc-usd
Program Business
programbusiness. com > news > insurance-websites-and-apps-see-lower-customer-satisfaction-jd-power-finds

Insurance Websites and Apps See Lower Customer Satisfaction, JD Power Finds - Program Business | Where insurance industry clicks

1+ mon, 19+ hour ago  (471+ words) Customer satisfaction with insurance websites and mobile apps declined in 2026, even as more consumers used digital channels to shop for and manage policies, according to the JD Power 2026 U. S. Insurance Digital Experience Study. The study found that 47% of all new auto…...

Symbols: btc-usd
Program Business
programbusiness. com > news > allstate-files-rico-lawsuit-alleging-7-9-million-auto-insurance-fraud-scheme

Allstate Files RICO Lawsuit Alleging $7. 9 Million Auto Insurance Fraud Scheme - Program Business | Where insurance industry clicks

1+ mon, 4+ week ago  (420+ words) Seven Allstate entities have filed a federal lawsuit alleging a large-scale auto insurance fraud operation involving a Houston-area family and a network of healthcare-related businesses. The complaint, filed April 10, 2026, in the U. S. District Court for the Southern District of Texas, names…...

Symbols: bwapaq,0w8RL0,0ixtil,nasdaq:smx,nasdaq:elva,tsx:elva
Program Business
programbusiness. com > news > uber-and-trial-lawyers-dispute-proposed-auto-insurance-changes-in-new-york

Uber and Trial Lawyers Dispute Proposed Auto Insurance Changes - Program Business | Where insurance industry clicks

2+ mon, 6+ day ago  (313+ words) A proposal to reduce auto insurance costs in New York has sparked a dispute between the ride-share company Uber and the New York State Trial Lawyers Association, two influential groups with significant lobbying presence in Albany. The proposal, introduced by…...

Symbols: car
Program Business
programbusiness. com > news > floridas-top-auto-insurers-indicate-average-8-rate-decrease-for-2026

Florida's Top Auto Insurers Indicate Average 8% Rate Decrease for 2026 - Program Business | Where insurance industry clicks

3+ mon, 1+ week ago  (659+ words) Florida Insurance Commissioner Mike Yaworsky announced that the state's five largest auto insurance groups are indicating an average rate change of negative 8% for 2026. According to the Florida Office of Insurance Regulation (OIR), these insurers represent approximately 78% of Florida's auto insurance…...

Symbols: oir
Program Business
programbusiness. com > news > florida-class-action-alleges-geico-added-unverified-drivers-to-policies-raising-premiums

Florida Class Action Alleges GEICO Added Unverified Drivers to Policies, Raising Premiums - Program Business | Where insurance industry clicks

3+ mon, 1+ week ago  (303+ words) A Florida policyholder has filed a proposed class action lawsuit against GEICO, alleging the insurer added strangers to her auto insurance policy, resulting in higher premiums. According to the complaint, GEICO uses third-party data sources to identify licensed or permitted…...

Symbols: car