News
Insurer Report Card: Seven receive A- or higher, none of top 10 national insurers receive above C+
9+ hour, 29+ min ago (840+ words) Seven auto insurance companies received an A-minus or higher from collision repairers on how well their claims practices help promote quality repairs and customer service, according to CRASH Network's 2026 "Insurer Report Card." Thirty-five insurers received a B or higher to…...
Washington drafts rules on umpire registration for auto insurance appraisals
4+ mon, 1+ week ago (285+ words) The Washington Office of the Insurance Commissioner (OIC) recently released a pre-publication draft of its requirements for appraisal umpires to register on its site." Earlier this year, the legislature passed SB 5721, a bill that created a standard automobile insurance appraisal…...
Progressive profits too much, may have to refund Florida auto policyholders
4+ mon, 2+ week ago (460+ words) Progressive may have to refund Florida auto policyholders because it has made more profit in the past three years than state law allows, according to a recent Progressive SEC filing." The filing claims that since Florida's insurance reform was enacted…...
Auto insurance ‘rebound’ could carry through 2025 as decade-high net profit reached
4+ mon, 2+ week ago (569+ words) AM Best says U.S. personal auto insurers saw the segment's first-half 2025 direct loss ratio fall again from the same two previous six-month periods, indicating that the significant rebound experienced in 2024 may carry over through 2025. The segment's net underwriting income of nearly…...
AAA finds total cost to own and operate new vehicles has decreased
4+ mon, 2+ week ago (538+ words) AAA's 2025 analysis shows the total cost of owning and operating a new vehicle has decreased to $11,577, or $964.78 per month. The total cost is down $719 compared to 2024.Factors contributing to the decline include depreciation, lower finance charges, reduced fuel prices, and…...
NJM insurance gaining most consumers, while Nationwide losses most, Consumer Reports survey finds
4+ mon, 3+ week ago (325+ words) As insurance premiums rise and consumers switch auto insurers, most consumers are starting new policies with NJM, Acuity, and Erie, according to a Consumer Reports national survey." Of 40,000 policyholders surveyed, 30% have switched to a different car insurance company in the…...
LexisNexis: Auto insurance shopping growth positive in Q2
5+ mon, 1+ week ago (524+ words) U.S. consumer auto insurance shopping growth remained positive in Q2 2025, according to the latest U.S. Insurance Demand Meter from LexisNexis Risk Solutions. The meter serves as a quarterly analysis of shopping volume and frequency, new business volume, and related data points. Shopping rates…...
20 auto insurers ask for rate reductions in Louisiana
5+ mon, 2+ week ago (368+ words) Louisiana Department of Insurance Commissioner Timothy J. Temple recently announced that multiple auto insurance companies are reducing premiums in the state." He said the reductions are driven primarily by reduced accident frequency in the state." "As cost drivers in the market…...
Governmental Committee explores total loss views from repairer, insurer and state perspectives
6+ mon, 4+ day ago (1089+ words) During the first themed meeting of the Collision Industry Conference (CIC), held last week in Philadelphia, a panel on how total losses are determined by law was held with input from repairer, insurer, and government perspectives. Jill Tuggle, CIC Governmental Committee…...
Honda launches licensed insurance agency for customers of its brand and Acura
6+ mon, 6+ day ago (271+ words) American Honda Motor Co. has established a licensed insurance agency for Honda and Acura customers. A press release states that Honda Insurance Solutions will provide a convenient shopping experience with competitive pricing and coverage options for autos, motorcycles, RVs, homes,…...