News
HLDI Mazda Study Shows More ADAS Means Fewer Claims, But More Complex Repairs
8+ hour, 59+ min ago (509+ words) Stacking multiple crash avoidance technologies on the same vehicle produces compounding reductions in insurance claims,accordingto anew study from the Highway Loss Data Institute.But the crashes that remain tend to be more expensive,reinforcing a pattern collision repairers have…...
State Farm Announces Record $5 Billion Auto Dividend as Underwriting Results Rebound
3+ week, 4+ day ago (375+ words) State Farm is returning$5 billionto eligible mutual auto policyholders in what the carrier calls thelargest dividend in its history. In anewsroom announcement, State Farm said it generated a$4.6 billionunderwriting gain in auto in 2025 after prior-year losses, citing improved results and…...
Oregon Auto Insurance Rate Increases Could Signal More Pressure Ahead for Collision Repairers
1+ mon, 3+ week ago (865+ words) Rising premiums, weather volatility, and delayed repairs are reshaping claim behavior and forcing shops to adapt. A new report claims that while auto insurance rates are stabilizing or even declining in many parts of the country, Oregon is moving in…...
EV Collision Claims Hit Record High as Shops Face Shifting Repair Mix
3+ mon, 1+ week ago (594+ words) Mitchell data shows BEV claims reached 3.21% in Q3 as tax credit deadline drove record sales; OEM parts dominate EV repairs at 85% of parts dollars. Battery electric vehicle (BEV) collision claims in the U.S. hit an all-time high in the third quarter of…...
CarGurus Report: Affordability Pressures Drive Consumers Toward Hybrids and Older Used Cars, Reshaping Collision Repair Volume
3+ mon, 2+ week ago (757+ words) New'CarGurus data shows hybrid sales jumped 33% in 2025 as used-vehicle supply rebounds, creating a potential sweet spot for independent shops. Affordability concerns defined automotive purchasing in 2025, with consumers shifting heavily toward hybrid powertrains and older used vehicles to escape rising ownership…...
After Years of Hikes, Auto Insurers Are Now Cutting Rates in Several States
4+ mon, 1+ day ago (490+ words) Major insurers are filing for rate cuts in California, Florida, and Louisiana after steep increases. For shops, the underlying dynamics are worth watching. State Farm, California's largest auto insurer, filed for a 6.2% rate reduction with the state's Department of Insurance,…...
SCRS Decries Lowering of Body Shop Labor Rates This Year By Some Auto Insurers
4+ mon, 2+ week ago (617+ words) Nearly a quarter of recently surveyed shops reported'at least one insurance company is currently paying a lower labor rate than it did in January. At least one recent industry survey found a significant percentage of shops reported one or more…...
Collision Repairers: What Grade Do Insurance Companies Receive on Your Report Card?
4+ mon, 4+ week ago (308+ words) Complete the annual Insurance Report Card to help consumers research insurance companies based on how real shops rank their claims practices. By taking just three or four minutes this month, collision repairers can help consumers make better informed decisions about…...
Claims Count Still Down, But Predicted Rise in Used Car Values Could Reduce Total Losses
5+ mon, 6+ day ago (724+ words) The average total cost for repairable claims rose 1.4% in the first half of the year " the smallest rate of growth in about 15 years. The latest quarterly Crash Course Report from CCC Intelligent Solutions showed total auto claims counts being down…...
Auto Insurance Customer Satisfaction Strained by Higher Deductibles, More Total Losses
4+ mon, 4+ week ago (641+ words) While auto insurance premiums are finally declining after hitting record highs in 2024, many customers have yet to see the savings. Rising deductibles, longer repair times on ADAS-equipped vehicles and a shifting customer claims mindset are combining to create challenges for…...