News
Auto insurance shopping growth slows to 3%: Lexis Nexis
2+ hour, 43+ min ago (278+ words) Insurance shopping and new policy growth fell in the first quarter of 2026, according to Lexis Nexis Risk Solutions' report, "Insurance Demand Meter."" U. S. auto shopping growth decreased from 6. 9% in the final quarter of 2025 to 3. 2% in 2026, and new policy growth dropped from…...
47% of customers buy insurance digitally: JD Power
1+ week, 6+ day ago (275+ words) Customer satisfaction with insurer websites and mobile apps declined across both shopping and servicing interactions, even as digital policy purchases continue to rise, according to JD Power's 2026 U. S. Insurance Digital Experience Study. The lack of transparency appears to directly affect purchasing…...
Geico opens new Tampa offices
1+ week, 6+ day ago (336+ words) Geico officially opened its new Tampa campus." Geico plans to add 1, 500 new jobs with the opening of its three-building, 190, 000-square-foot campus. The company has currently filled 500 of the roles and plans to hire 500 more employees throughout the rest of the…...
Risky roads, automation worry commercial drivers: Nationwide survey
1+ mon, 3+ week ago (357+ words) Driving in the U. S. is becoming less predictable, especially as more autonomous vehicles take to the roads. This has led commercial drivers to worry more about accidents, injury and the risk to their future employment, according to Nationwide. Almost nine in…...
Telematics help Geico, Progressive hold top spot in mobile: Keynova
1+ mon, 3+ week ago (269+ words) Progressive and Geico tied for first overall in the Mobile Insurance Scorecard Q1 2026 by Keynova." The report benchmarks the mobile apps and websites of 12 U. S. auto and property insurance carriers. Progressive and Geico were first in overall score for the mobile user…...
Insurance shopping routine for consumers: Trans Union
3+ mon, 1+ week ago (424+ words) The fourth quarter data from 2025 shows a continued increase in shopping levels during a period when shopping rates typically decline, according to the report. Auto insurance shopping was up 11% in Q4 2025, compared to 2024. Property insurance shopping increased 5%. Patrick Foy, senior director…...
Can your AI think like an underwriter?
5+ mon, 2+ week ago (373+ words) The next evolution of AI in insurance isn't about processing more data faster, it's about capturing and amplifying the human behavioral intelligence that makes the difference between good and great risk assessment. Today's insurance AI operates primarily as sophisticated calculators....
Trans Union: Nearly half of consumers buy insurance via digital channels
6+ mon, 2+ week ago (419+ words) Research from Trans Union's 2026 Property and Casualty report reveals that carriers must meet evolving communication expectations. Trans Union: Nearly half of consumers buy insurance via digital channels According to Trans Union's 2026 Property and Casualty Annual Insurance Outlook, auto and property…...
Why insurers need accurate weather data
6+ mon, 2+ week ago (368+ words) Accurate weather forecasting is critical for risk management, according to Matthew Porcelli, a meteorologist at The Weather Company. Digital Insurance spoke with Porcelli about how insurance companies need access to accurate weather data. Porcelli grew up obsessed with weather, which…...
Auto insurance customer satisfaction impacted by higher deductibles, J. D. Power
6+ mon, 3+ week ago (252+ words) Overall customer satisfaction with auto insurance claims is strained by high deductibles, according to J. D. Power's 2025 U. S. Auto Claims Satisfaction study. Though auto insurance rates have declined since reaching almost peak highs in April 2024, 26% of customers have deductibles of $1, 000 or more." Erie…...