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Moonstone Information Refinery
moonstone. co. za > dui-exclusions-drive-a-surge-in-motor-claim-disputes

DUI exclusions drive a surge in motor claim disputes

9+ hour, 11+ min ago  (1308+ words) Motor, homeowners, and commercial insurance were the main sources of complaint in the National Financial Ombud Schemes Non-life Insurance Division in 2025. According to the NFOs annual report, released last week, motor vehicle insurance accounted for 35. 4% of all complaints finalised by…...

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Moonstone Information Refinery
moonstone. co. za > rejected-claims-expose-behavioural-risk-in-motor-insurance

Rejected claims expose behavioural risk in motor insurance

2+ mon, 1+ week ago  (406+ words) Motor insurance claim rejections are being driven less by technicalities and more by driver behaviour " with direct implications for underwriting, advice, and client outcomes. Data from the Insurance Data System (IDS) and findings from the National Financial Ombud Scheme (NFO)…...

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