News
Insurance Websites and Apps See Lower Customer Satisfaction, JD Power Finds - Program Business | Where insurance industry clicks
7+ hour, 19+ min ago (471+ words) Customer satisfaction with insurance websites and mobile apps declined in 2026, even as more consumers used digital channels to shop for and manage policies, according to the JD Power 2026 U. S. Insurance Digital Experience Study. The study found that 47% of all new auto…...
Allstate Files RICO Lawsuit Alleging $7. 9 Million Auto Insurance Fraud Scheme - Program Business | Where insurance industry clicks
4+ week, 1+ day ago (420+ words) Seven Allstate entities have filed a federal lawsuit alleging a large-scale auto insurance fraud operation involving a Houston-area family and a network of healthcare-related businesses. The complaint, filed April 10, 2026, in the U. S. District Court for the Southern District of Texas, names…...
Uber and Trial Lawyers Dispute Proposed Auto Insurance Changes - Program Business | Where insurance industry clicks
1+ mon, 6+ day ago (313+ words) A proposal to reduce auto insurance costs in New York has sparked a dispute between the ride-share company Uber and the New York State Trial Lawyers Association, two influential groups with significant lobbying presence in Albany. The proposal, introduced by…...
Florida's Top Auto Insurers Indicate Average 8% Rate Decrease for 2026 - Program Business | Where insurance industry clicks
2+ mon, 1+ week ago (659+ words) Florida Insurance Commissioner Mike Yaworsky announced that the state's five largest auto insurance groups are indicating an average rate change of negative 8% for 2026. According to the Florida Office of Insurance Regulation (OIR), these insurers represent approximately 78% of Florida's auto insurance…...
Florida Class Action Alleges GEICO Added Unverified Drivers to Policies, Raising Premiums - Program Business | Where insurance industry clicks
2+ mon, 1+ week ago (303+ words) A Florida policyholder has filed a proposed class action lawsuit against GEICO, alleging the insurer added strangers to her auto insurance policy, resulting in higher premiums. According to the complaint, GEICO uses third-party data sources to identify licensed or permitted…...
Axle and Experian Integrate Real-Time Insurance Verification - Program Business | Where insurance industry clicks
3+ mon, 1+ week ago (370+ words) Axle announced a strategic collaboration with Experian on Feb. 3 to integrate real-time automotive insurance verification into Experian's Fraud Protect platform. The integration aims to help automotive dealers and lenders detect fraud more effectively, support compliance, and accelerate vehicle transactions. Axle…...
Florida Approves More Auto Insurance Rate Cuts for 2026 - Program Business | Where insurance industry clicks
3+ mon, 1+ week ago (453+ words) Florida Insurance Commissioner Mike Yaworsky has approved additional auto insurance rate cuts heading into 2026. USAA filed an average 7% decrease in auto insurance rates, which will take effect by May 2026. The reduction is expected to generate more than $125 million in estimated…...
Liability Claims Surge as Non-Economic Inflation Drives Nuclear Verdicts, Swiss Re Warns - Program Business | Where insurance industry clicks
4+ mon, 7+ hour ago (180+ words) Analysis from Swiss Re Institute shows that non-economic inflation now accounts for roughly 60% of U. S. liability claims growth. Unlike traditional drivers such as wage or price inflation, this increase stems from legal system dynamics. As a result, historical loss patterns no…...