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pymnts. com > insurance > 2026 > insurers-find-a-loyalty-test-in-every-premium-payment

Insurers Find a Loyalty Test in Every Premium Payment

5+ hour, 27+ min ago  (600+ words) Auto insurance billing has become one of the industry's most overlooked customer experience challenges. Watch more: Need to Know With One Inc's Colin Zalewski For millions of drivers, paying an auto insurance bill is one of the most common financial…...

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pymnts. com > fraud-prevention > 2026 > insurance-faces-a-new-threat-that-looks-like-a-customer

Insurance Faces a New Threat That Looks Like a Customer

3+ mon, 2+ week ago  (754+ words) AI-driven behavioral biometrics are emerging as a central defense against sophisticated fraud schemes. Fraudsters increasingly use AI to imitate normal customer behavior, making detection more difficult. Insurance payments providers are balancing stronger security controls with pressure to reduce payment friction....

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pymnts. com > partnerships > 2025 > one-inc-and-copart-partner-to-accelerate-lienholder-payments-for-totaled-vehicles

One Inc and Copart Partner to Accelerate Lienholder Payments for Totaled Vehicles

8+ mon, 3+ week ago  (313+ words) One Inc, a digital payments network for the insurance industry, is now enabling faster lienholder payments for total loss vehicle claims on Copart's Title Express and Loan Payoff system. Copart, an operator of online vehicle auctions, integrated One Inc's Claims…...