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State Farm vs The Hartford
The Hartford's AARP program adds benefits for older drivers like RecoverCare; State Farm offers local agents and stronger regional satisfaction scores.
Verdict
State Farm and The Hartford are both A+ (Superior) rated by AM Best. The Hartford was affirmed in July 2026. State Farm was downgraded to A+ from A++ in November 2025. They also tied in the J.D. Power 2025 claims study at 716, 8th of 20. The real difference is who they are built for. State Farm, a mutual and the largest U.S. auto insurer, wrote $69.16 billion of private passenger auto premium in 2025 (18.61%) through more than 19,200 captive agent offices. The Hartford, publicly traded, wrote $2.32 billion (0.62%), mostly through the AARP Auto Insurance Program it has run since 1984. It sells direct to AARP members by phone and online, with independent agents also available.
The Hartford's policy is designed around later life. It offers RecoverCare for home help after a crash injury, new car replacement and lifetime repair assurance at authorized shops. It also has a Disappearing Deductible, and accident forgiveness after five accident-free years. AARP members get up to 10% off. State Farm's strengths are its local agents, its regional satisfaction scores and its scale. It beat the regional average in nine of 11 regions in the J.D. Power 2026 U.S. Auto Insurance Study. The Hartford placed fourth in the Southwest but was below average in Florida, the Mid-Atlantic and the Northwest.
For older drivers, both are worth pricing. Get quotes from both.
Choose The Hartford if
- You're an AARP member and want the membership discount and age-focused benefits (see The AARP auto insurance program from The Hartford).
- You want RecoverCare, new car replacement or lifetime repair assurance.
- You live in Massachusetts or Rhode Island, where State Farm doesn't take new auto customers.
- You want a telematics program with a high ceiling: TrueLane pays up to 15% for enrolling and up to 40% at renewal.
- You'll take an approved defensive driving course for a 5% discount (see mature driver course discounts).
Choose State Farm if
- You want a local agent to call for service and claims.
- You live in Florida, the Mid-Atlantic or the Northwest, where The Hartford scored below the 2026 regional average and State Farm ranked first in the Northwest.
- You live in Hawaii, which The Hartford's online quote tool doesn't list.
- You want to bundle auto with life insurance or homeowners through one agent.
- You aren't an AARP member and want a company not built around that program.
Key differences
| State Farm | The Hartford | |
|---|---|---|
| How you buy | Captive agents, plus online and app | Direct to AARP members by phone and online; independent agents |
| Availability | All states and D.C. except MA and RI for new auto | Online quotes in 49 states and D.C. (not Hawaii) |
| AM Best | A+ (Superior), November 2025 | A+ (Superior), July 2026 |
| J.D. Power 2025 claims study | 716, tied 8th of 20 | 716, tied 8th of 20 |
| Usage-based program | Drive Safe & Save (up to 30%) | TrueLane (up to 40% at renewal) |
| Standout features | 2026 auto dividend, rideshare coverage | RecoverCare, new car replacement, Disappearing Deductible |
Both telematics programs can lower or raise your price at renewal. Price the same coverage first, then decide whether The Hartford's extras are worth any difference. car insurance for seniors covers other considerations for older drivers.
Side by side
| State Farm | The Hartford | |
|---|---|---|
| Type | National carriers | Affinity and military insurers |
| Customer service | 800-782-8332 | 888-546-9099 |
| Report a claim | 800-732-5246 | 877-805-9918 |
| Roadside assistance | 877-627-5757 | 800-322-7789 |
| Website | statefarm.com | thehartford.com |
| NAIC group | State Farm Group | Hartford Fire & Casualty Group |
| Headquarters | Bloomington, Illinois | Hartford, Connecticut |
| Founded | 1922 | 1810 |
| Ownership | Mutual (owned by its policyholders) | Public company (The Hartford Insurance Group, Inc., NYSE: HIG) |
| Parent company | — | The Hartford Insurance Group, Inc. |
| Stock ticker | — | HIG |
| Where it sells auto insurance | All states and Washington, D.C., except Massachusetts and Rhode Island, where State Farm does not quote new auto business | Online AARP auto quotes in 49 states and Washington, D.C. (Hawaii is not listed); coverage is not available in all states |
| How it sells | Captive (exclusive) agents, plus online and app service | Direct to AARP members by phone and online; independent agents; non-AARP customers also served |
| U.S. private passenger auto rank (2025) | 1 | 19 |
| Auto premiums written (2025) | $69.16 billion | $2.32 billion |
| U.S. market share (2025) | 18.61% | 0.62% |
| AM Best financial strength | A+ (Superior) | A+ (Superior) |
| J.D. Power | Ranked highest in the Northwest region (667) in the J.D. Power 2026 U.S. Auto Insurance Study; scored 716, tied for 8th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study | Scored 716, tied for 8th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study; ranked 4th of 13 in the Southwest (636) in the 2026 U.S. Auto Insurance Study but below average in Florida, the Mid-Atlantic and the Northwest |
| Usage-based program | Drive Safe & Save; Steer Clear (drivers under 25) | TrueLane (up to 15% for enrolling; up to 40% at renewal) |
| Mobile app | State Farm mobile app (iOS, Android) | The Hartford mobile app; TrueLane app |
| Best suited to | Drivers who want a local agent, a mutual insurer that returns profits to policyholders, and auto, home and life from one company. | AARP members and older drivers who want age-focused benefits such as RecoverCare, new car replacement and accident forgiveness. |
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Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.
Last reviewed October 4, 2026