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Ratings and Complaints guides
AM Best financial strength ratings explainedWhat AM Best's A++ to D financial strength ratings mean, how to look one up for free, and how to use a rating when choosing a car insurer.Your CLUE report and motor vehicle record explainedInsurers check your claims history (CLUE) and state driving record (MVR) before pricing a policy. What each holds, how to get them and fix errors.How to choose a car insurance companyA practical way to choose a car insurer: shortlist on price for identical coverage, then compare financial strength, complaints and claims service.How to file a complaint against a car insurance companyWhen and how to complain to your state insurance department about a car insurer, what to include, what regulators can and cannot do, and other options.How to research a car insurance company before you buyA step-by-step checklist for vetting a car insurer: confirm its license, check its financial strength and complaint record, and see how it handles claims.J.D. Power auto insurance studies explainedWhat J.D. Power's auto insurance, claims and shopping studies measure, how scores work, recent results, and how to use the rankings alongside other data.The NAIC complaint index: how to look up an insurerHow the NAIC complaint index compares an insurer's complaints with its size, how to find it in the NAIC's free search tool, and how to read it fairly.What happens if your car insurer goes insolventIf a car insurer fails, your policy is canceled and a state guaranty fund pays covered claims up to a cap. Here is what to do and what is protected.