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Allstate vs Farmers Insurance

Two agent-based carriers with long add-on lists. Allstate has the higher AM Best rating and Milewise; Farmers offers OEM parts and new car replacement.

Verdict

Allstate and Farmers Insurance both sell through networks of exclusive local agents backed by direct and independent-agent channels, and both offer more optional coverage than most rivals. Allstate is a publicly traded company and the fourth-largest U.S. auto insurer, with $37.67 billion of private passenger auto premium in 2025 (10.14%). Farmers is sixth, with $13.24 billion (3.56%). Its core insurers are policyholder-owned reciprocal exchanges managed by Zurich-owned Farmers Group, Inc.

Allstate holds the higher financial strength rating: A+ (Superior), affirmed September 2026, against Farmers' A (Excellent), affirmed the same month with a positive outlook. Satisfaction is mixed for both. In the J.D. Power 2026 U.S. Auto Insurance Study Allstate beat the regional average in four of 11 regions and Farmers in two (Florida and the Central region). Farmers finished last in New England and New York. In the 2025 claims study Allstate scored 693 (15th of 20) and Farmers 690 (17th), both below the 700 average. Allstate faces a Texas lawsuit over its collection of driving data. Farmers withdrew Farmers-branded policies from Florida in 2023.

The products overlap more than the companies do. Price will usually decide it, so get quotes from both.

Choose Allstate if

  • You drive little and want pay-per-mile coverage through Milewise (21 states and D.C. at the end of 2025).
  • You want the higher AM Best rating (A+ vs. A).
  • You want Auto Replacement Protection, which replaces a totaled car with a newer or higher-valued one in 48 states and D.C.
  • You bundle home and auto and want the renewal guarantee and single-event deductible waiver.
  • You live in California or New England, where Allstate ranked third in 2026.

Choose Farmers if

  • You want repairs with OEM parts on a car up to 10 years old.
  • You want new car replacement for a car totaled in its first two years, where offered.
  • You'd use a rental alternative stipend for transit or rideshare instead of a rental car.
  • You want accident forgiveness that covers one at-fault accident every three years.
  • Your employer or association offers Farmers GroupSelect discounts.

Key differences

Allstate Farmers
How you buy Exclusive agents, direct; National General via independent agents Exclusive agents, independent agents, direct and workplace programs
AM Best A+ (Superior), September 2026 A (Excellent), September 2026, positive outlook
J.D. Power 2026 auto study Above average in 4 of 11 regions Above average in 2 of 11 regions
J.D. Power 2025 claims study 693, 15th of 20 690, 17th of 20
Usage-based programs Drivewise; Milewise pay-per-mile Signal (not in FL, HI or NY; no discount in CA)
Standout add-ons Accident Forgiveness, Auto Replacement Protection OEM parts, new car replacement, glass deductible buyback, rental alternative

Price the same base coverage with each agent, then add only the extras you want so the comparison stays fair. Drivewise and Signal can both raise your rate at renewal (see telematics programs from the major insurers compared). The car insurance quote comparison worksheet helps line up coverage, and captive agents vs independent agents vs buying direct explains what an exclusive agent can quote.

Side by side

Allstate Farmers Insurance
Type National carriers National carriers
Customer service 800-726-6033 888-327-6335
Report a claim 800-255-7828 800-435-7764
Roadside assistance 800-347-8880 —
Website allstate.com farmers.com
NAIC group Allstate Insurance Group Farmers Insurance Group
Headquarters Northbrook, Illinois Woodland Hills (Los Angeles), California
Founded 1931 1928
Ownership Publicly traded stock company Reciprocal insurance exchanges owned by their policyholders; managed by Farmers Group, Inc., a subsidiary of Zurich Insurance Group
Parent company — Farmers Group, Inc. (attorney-in-fact; owned by Zurich Insurance Group)
Stock ticker NYSE: ALL —
Where it sells auto insurance All 50 states and Washington, D.C. (Allstate, National General and Direct Auto brands) All 50 states and Washington, D.C., across its brands (Farmers-branded auto, home and umbrella policies were nonrenewed in Florida in 2023)
How it sells Exclusive Allstate agents, direct (online and contact centers), and independent agents for National General Exclusive Farmers agents, independent agents, direct online and call-center sales, and employer/affinity programs (Farmers GroupSelect)
U.S. private passenger auto rank (2025) 4 6
Auto premiums written (2025) $37.67 billion $13.24 billion
U.S. market share (2025) 10.14% 3.56%
AM Best financial strength A+ (Superior) A (Excellent)
J.D. Power Third in California (657) and New England (660) in the J.D. Power 2026 U.S. Auto Insurance Study; scored 693, 15th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study Second in Florida (675) in the J.D. Power 2026 U.S. Auto Insurance Study but last in New England and New York; scored 690, 17th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study
Usage-based program Drivewise; Milewise (pay-per-mile) Signal (smartphone app)
Mobile app Allstate mobile app (iOS, Android) Farmers mobile app; Signal app
Best suited to Drivers who want an agent, bundling and add-ons like accident forgiveness, or low-mileage drivers who want true pay-per-mile pricing. Drivers who want a dedicated local agent and a wide menu of add-ons such as new car replacement, OEM parts and accident forgiveness.
Coverage options
  • Liability
  • Collision
  • Comprehensive
  • Medical payments
  • Personal injury protection
  • Uninsured/underinsured motorist
  • Rental reimbursement
  • Roadside assistance
  • Accident Forgiveness
  • Auto Replacement Protection
  • Ride for hire
  • Liability
  • Collision
  • Comprehensive
  • Uninsured/underinsured motorist
  • Medical payments
  • Roadside assistance
  • Rental car reimbursement
  • Rental alternative/loss of use
  • New car replacement
  • Customized equipment
  • Original equipment manufacturer parts
  • Glass deductible buyback
  • Accident forgiveness
  • Rideshare and food delivery
  • Loan/lease gap
Discounts
  • Drivewise
  • Multi-policy bundle
  • Anti-lock brakes
  • Anti-theft device
  • Responsible payer
  • Good student
  • Student away at school
  • Pay in full
  • Signal
  • Bundling
  • Multi-car
  • Loyalty
  • ePolicy
  • Good payer
  • Youthful driver
  • On your own
  • Auto pay/EFT
  • Safe driver
  • Good student
  • Distant student
  • Five-year accident free
  • Shared family car
  • Mature driver
  • Homeowner
  • Pay in full
  • Anti-theft
  • Farmers GroupSelect

Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.

Last reviewed October 4, 2026

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