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Farmers Insurance vs State Farm
Both sell through exclusive local agents. State Farm has stronger ratings and satisfaction scores; Farmers offers a broader menu of add-on coverages.
Verdict
State Farm and Farmers Insurance both sell mainly through exclusive local agents, and both are owned by their policyholders, in different ways. State Farm is a mutual and the largest U.S. auto insurer, with $69.16 billion of private passenger auto premium in 2025 (18.61%). Farmers' core insurers are reciprocal exchanges managed for a fee by Farmers Group, Inc., which Zurich Insurance Group owns. The group wrote $13.24 billion (3.56%). Besides exclusive agents, Farmers also reaches customers through independent agents, direct sales and workplace programs.
State Farm has the edge on ratings and service. AM Best rates it A+ (Superior), after a November 2025 downgrade from A++. Farmers is rated A (Excellent), affirmed in September 2026 with the outlook raised to positive. In the J.D. Power 2026 U.S. Auto Insurance Study State Farm beat the regional average in nine of 11 regions. Farmers did so in two, Florida and the Central region, and finished last in New England and New York. In the 2025 claims study State Farm scored 716 (tied 8th of 20) and Farmers 690 (17th). Farmers' strength is its coverage menu, with new car replacement, OEM parts, accident forgiveness, glass deductible buyback and a rental alternative stipend.
Prices depend heavily on the driver and the state, so get quotes from both agents.
Choose Farmers if
- You want to customize your policy with add-ons like OEM parts for cars up to 10 years old or new car replacement.
- You want accident forgiveness that forgives one at-fault accident every three years.
- You live in Massachusetts or Rhode Island, where State Farm doesn't write new auto policies.
- Your employer or association offers Farmers GroupSelect discounts.
- You live in Florida, where Farmers ranked second in J.D. Power's 2026 study. Note that Farmers-branded policies were withdrawn there in 2023, and Florida business now runs through other Farmers brands.
Choose State Farm if
- You weigh customer satisfaction heavily. State Farm was above average in nine of 11 J.D. Power regions in 2026.
- You want the higher AM Best rating (A+ vs. A).
- You want a mutual that paid a $5 billion auto dividend in 2026 and cut rates an average of 10% in 40 states.
- You live in Florida, Hawaii or New York and want a usage-based discount. Farmers' Signal isn't offered there.
Key differences
| Farmers | State Farm | |
|---|---|---|
| How you buy | Exclusive agents, independent agents, direct and workplace programs | Captive agents, plus online and app |
| Ownership | Reciprocal exchanges managed by Zurich-owned Farmers Group | Mutual owned by policyholders |
| AM Best | A (Excellent), September 2026, positive outlook | A+ (Superior), November 2025 |
| J.D. Power 2025 claims study | 690, 17th of 20 | 716, tied 8th of 20 |
| Usage-based program | Signal (not in FL, HI or NY; no discount in CA) | Drive Safe & Save (not in CA, MA or RI) |
| Standout coverages | OEM parts, new car replacement, rental alternative, glass buyback | Rideshare driver coverage, car rental and travel expenses |
Both agents represent one company, so you'll need two separate quotes. Price the same base coverage first, then add the extras you actually want; add-ons can make a quote look higher without making it a worse deal. captive agents vs independent agents vs buying direct explains how exclusive agents work, and the car insurance quote comparison worksheet keeps the line items straight.
Side by side
| Farmers Insurance | State Farm | |
|---|---|---|
| Type | National carriers | National carriers |
| Customer service | 888-327-6335 | 800-782-8332 |
| Report a claim | 800-435-7764 | 800-732-5246 |
| Roadside assistance | — | 877-627-5757 |
| Website | farmers.com | statefarm.com |
| NAIC group | Farmers Insurance Group | State Farm Group |
| Headquarters | Woodland Hills (Los Angeles), California | Bloomington, Illinois |
| Founded | 1928 | 1922 |
| Ownership | Reciprocal insurance exchanges owned by their policyholders; managed by Farmers Group, Inc., a subsidiary of Zurich Insurance Group | Mutual (owned by its policyholders) |
| Parent company | Farmers Group, Inc. (attorney-in-fact; owned by Zurich Insurance Group) | — |
| Where it sells auto insurance | All 50 states and Washington, D.C., across its brands (Farmers-branded auto, home and umbrella policies were nonrenewed in Florida in 2023) | All states and Washington, D.C., except Massachusetts and Rhode Island, where State Farm does not quote new auto business |
| How it sells | Exclusive Farmers agents, independent agents, direct online and call-center sales, and employer/affinity programs (Farmers GroupSelect) | Captive (exclusive) agents, plus online and app service |
| U.S. private passenger auto rank (2025) | 6 | 1 |
| Auto premiums written (2025) | $13.24 billion | $69.16 billion |
| U.S. market share (2025) | 3.56% | 18.61% |
| AM Best financial strength | A (Excellent) | A+ (Superior) |
| J.D. Power | Second in Florida (675) in the J.D. Power 2026 U.S. Auto Insurance Study but last in New England and New York; scored 690, 17th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study | Ranked highest in the Northwest region (667) in the J.D. Power 2026 U.S. Auto Insurance Study; scored 716, tied for 8th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study |
| Usage-based program | Signal (smartphone app) | Drive Safe & Save; Steer Clear (drivers under 25) |
| Mobile app | Farmers mobile app; Signal app | State Farm mobile app (iOS, Android) |
| Best suited to | Drivers who want a dedicated local agent and a wide menu of add-ons such as new car replacement, OEM parts and accident forgiveness. | Drivers who want a local agent, a mutual insurer that returns profits to policyholders, and auto, home and life from one company. |
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Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.
Last reviewed October 4, 2026