Glossary

Actual cash value

What a car was worth just before a loss — replacement cost minus depreciation — and the basis of most total-loss payouts.

Also called: ACV

Actual cash value (ACV) is what your car was worth in the local market immediately before it was damaged or stolen. It is the standard measure insurers use for physical damage claims under a personal auto policy, and it is the most a standard policy pays when a car is a total loss.

Conceptually, ACV is the cost to replace the car minus depreciation. In practice insurers estimate it from recent sales and dealer listings of comparable vehicles, adjusted for mileage, options and condition. Suppose comparable cars sell for $16,000 and yours has above-average mileage worth a $600 deduction: the ACV is $15,400. The insurer then subtracts your deductible, so with a $500 deductible the payout is $14,900, plus sales tax and fees where state rules require them.

ACV is not what you paid or what you owe. If your loan balance is higher than the car's value, gap insurance covers the difference. Many states, following an NAIC model regulation, require insurers to explain how they valued the car and to base the figure on comparable vehicles; California, for example, requires comparables identified by VIN. If the number looks low, you can supply your own comparables and negotiate.

Last reviewed October 4, 2026

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