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AAA (CSAA Insurance Group) vs GEICO
AAA's CSAA scores higher on claims and in the Southwest but needs AAA membership in its clubs' areas; GEICO is A++ rated and sells to anyone.
Verdict
GEICO and AAA (CSAA Insurance Group) appeal to different instincts. GEICO, a Berkshire Hathaway subsidiary, is the third-largest U.S. auto insurer, with $42.91 billion of private passenger auto premium in 2025 (11.55%). It sells direct online, by phone and in its app to anyone in all 50 states and D.C. CSAA, which issues policies through CSAA Insurance Exchange and isn't publicly traded, wrote $5.07 billion (1.37%). It sells only to AAA members of the clubs it underwrites for: whole states such as Arizona, Colorado, Maryland, Nevada, Oregon and Utah, plus parts of California and 10 other states, and D.C.
GEICO has the stronger financial rating: A++ (Superior) from AM Best, affirmed April 2026, against CSAA's A (Excellent), reaffirmed July 2026. CSAA scores better with customers. It ranked sixth of 20 in the J.D. Power 2025 claims study with 720, while GEICO scored 697 (tied 13th). In the 2026 U.S. Auto Insurance Study CSAA ranked highest in the Southwest and third in the Mid-Atlantic. GEICO beat the regional average in seven of 11 regions but fell below it in both of those. CSAA's other draw is the AAA membership itself, with roadside service and repair discounts alongside the policy. You do have to pay for it.
If you already belong to a CSAA-served AAA club, the comparison is worth making. Get quotes from both, including the membership cost.
Choose AAA (CSAA) if
- You are, or would happily become, a AAA member in a club CSAA underwrites for (see AAA car insurance: how the clubs and their insurers work).
- You live in the Southwest or Mid-Atlantic, where CSAA ranked first and third in J.D. Power's 2026 study and GEICO was below average.
- Claims service is a priority. CSAA was 6th of 20 in 2025.
- You want roadside service, repair discounts and insurance from one organization.
- You want New Car Added Protection where your club offers it.
Choose GEICO if
- You live outside CSAA's territory, or don't want to pay for AAA membership.
- You want the top AM Best rating (A++) and a usage-based option (DriveEasy).
- You qualify for military, federal employee or group affinity discounts.
- You want mechanical breakdown insurance for a new car.
- You prefer handling everything online or in an app.
Key differences
| AAA (CSAA) | GEICO | |
|---|---|---|
| Who can buy | AAA members of clubs CSAA serves, in 23 states and D.C. | Anyone, in all 50 states and D.C. |
| How you buy | AAA club agents, phone and online | Direct online, app and phone |
| AM Best | A (Excellent), July 2026 | A++ (Superior), April 2026 |
| J.D. Power 2025 claims study | 720, 6th of 20 | 697, tied 13th of 20 |
| J.D. Power 2026 Southwest region | 653, ranked highest | Below regional average |
| Discounts | Set club by club (e.g., good driver up to 20% at AAA Mountain West) | Published nationally; multi-vehicle up to 25% |
CSAA's coverages and discounts vary by club and state, so a quote in one place may not resemble another. Add the cost of AAA membership to its premium before comparing. Use the car insurance quote comparison worksheet to line up identical coverage.
Side by side
| AAA (CSAA Insurance Group) | GEICO | |
|---|---|---|
| Type | AAA auto clubs | National carriers |
| Customer service | 800-922-8228 | 800-207-7847 |
| Report a claim | 800-922-8228 | 800-841-3000 |
| Roadside assistance | — | 800-424-3426 |
| Website | csaa-insurance.aaa.com | geico.com |
| NAIC group | CSAA Insurance Group | Berkshire Hathaway Group |
| Headquarters | Walnut Creek, California | Bethesda, Maryland |
| Founded | 1914 | 1936 |
| Ownership | Not publicly traded; policies are issued by CSAA Insurance Exchange for AAA members | Wholly owned subsidiary of Berkshire Hathaway Inc. (since 1996) |
| Parent company | — | Berkshire Hathaway Inc. |
| Where it sells auto insurance | AAA members in Arizona, Colorado, Connecticut, Delaware, Maryland, Montana, Nevada, Oklahoma, Oregon, South Dakota, Utah, Wyoming and Washington, D.C., and parts of California, Idaho, Indiana, Kansas, Kentucky, New Jersey, New York, Ohio, Pennsylvania, Virginia and West Virginia | All 50 states and Washington, D.C. |
| How it sells | AAA club insurance agents in branch offices, by phone and online; AAA membership required | Direct online, by phone and through the GEICO Mobile app, plus local GEICO agent offices |
| U.S. private passenger auto rank (2025) | 13 | 3 |
| Auto premiums written (2025) | $5.07 billion | $42.91 billion |
| U.S. market share (2025) | 1.37% | 11.55% |
| AM Best financial strength | A (Excellent) | A++ (Superior) |
| J.D. Power | Ranked highest in the Southwest region (653) and third in the Mid-Atlantic (685) in the J.D. Power 2026 U.S. Auto Insurance Study; scored 720, 6th of 20, in the 2025 U.S. Auto Claims Satisfaction Study | Second in New York (654) and the Northwest (646) in the J.D. Power 2026 U.S. Auto Insurance Study; scored 697, tied for 13th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study |
| Usage-based program | — | DriveEasy (GEICO Mobile app) |
| Mobile app | MyPolicy online account (payments, ID cards, documents) | GEICO Mobile (iOS, Android) |
| Best suited to | AAA members in CSAA's territory who want auto insurance, roadside service and membership benefits from one organization. | Price-focused drivers comfortable handling their policy online or in an app, and military members and federal employees eligible for affinity discounts. |
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Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.
Last reviewed October 4, 2026