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Erie Insurance vs Progressive

ERIE leads J.D. Power for claims and offers Rate Lock in 12 states and D.C.; Progressive sells everywhere, online or by agent, and writes riskier drivers.

Verdict

Progressive and Erie Insurance sit at opposite ends of the satisfaction tables. Progressive, publicly traded and the second-largest U.S. auto insurer, wrote $69.01 billion of private passenger auto premium in 2025 (18.57%). It sells direct and through independent agents in every state. ERIE, a policyholder-owned reciprocal exchange, wrote $5.27 billion (1.42%). It sells only through independent agents in 12 states and D.C.: Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin.

ERIE ranked first of 20 in the J.D. Power 2025 claims study with 743. Progressive was 18th with 673. In the 2026 U.S. Auto Insurance Study ERIE ranked highest in the Mid-Atlantic, North Central and Southeast regions. Progressive beat the regional average only in California, which is outside ERIE's territory. Progressive has the higher AM Best rating, A+ (Superior), affirmed May 2026, against ERIE's A (Excellent), affirmed September 2026 after a downgrade in 2025.

Progressive's advantages are reach and flexibility. You can buy online in minutes, it writes drivers with tickets or a lapse, and it has a premium-based telematics program. ERIE offers stable pricing through Rate Lock and generous built-in extras. Both are sold by independent agents, so in ERIE states get quotes from both.

Choose ERIE if

  • You live in its footprint and want the top claims score in J.D. Power's 2025 study.
  • You want ERIE Rate Lock, which changes your premium only when you add or remove a car or driver or move the car.
  • You want pet injury, personal item and locksmith coverage built into the policy.
  • You want a diminishing deductible ($100 off per claim-free year, up to $500) through ERIE Auto Plus.

Choose Progressive if

  • You live outside ERIE's 12 states and D.C.
  • You want to buy and manage your policy online without an agent.
  • Your record has tickets, an accident or a coverage lapse. Progressive writes nonstandard drivers.
  • You want a usage-based discount. Snapshot adjusts your premium, while ERIE's YourTurn pays gift cards.
  • You want accident forgiveness built in for small claims from day one.

Key differences

ERIE Progressive
How you buy Independent agents only Direct online and phone, or independent agents
Availability 12 states and D.C. All 50 states and D.C.
AM Best A (Excellent), September 2026 A+ (Superior), May 2026
J.D. Power 2025 claims study 743, 1st of 20 673, 18th of 20
Telematics YourTurn (rewards, not a discount) Snapshot (can raise or lower your rate)
Pricing feature Rate Lock Name Your Price tool

Ask an independent agent who represents both to quote them with the same limits and deductibles, and check Progressive's direct price too, since it can differ by channel. Rate Lock doesn't guarantee renewal and is limited to three years in Virginia. regional car insurers: when smaller carriers can beat the giants explains how carriers like ERIE compete, and the car insurance quote comparison worksheet keeps the comparison even.

Side by side

Erie Insurance Progressive
Type Regional carriers National carriers
Customer service 800-458-0811 800-776-4737
Report a claim 800-367-3743 800-776-4737
Website erieinsurance.com progressive.com
NAIC group Erie Insurance Group Progressive Group
Headquarters Erie, Pennsylvania Mayfield Village, Ohio
Founded 1925 1937
Ownership Reciprocal insurance exchange owned by its policyholders, managed by Erie Indemnity Company as attorney-in-fact Publicly traded stock company
Stock ticker — NYSE: PGR
Where it sells auto insurance Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin and Washington, D.C. All 50 states and Washington, D.C.
How it sells Independent agents only (more than 13,000) Direct (online, phone, app) and independent agents
U.S. private passenger auto rank (2025) 11 2
Auto premiums written (2025) $5.27 billion $69.01 billion
U.S. market share (2025) 1.42% 18.57%
AM Best financial strength A (Excellent) A+ (Superior)
J.D. Power Ranked highest in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (743); highest in the Mid-Atlantic (704), North Central (688) and Southeast (691) regions of the 2026 U.S. Auto Insurance Study Scored 673, 18th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study; above average only in California (645) in the J.D. Power 2026 U.S. Auto Insurance Study
Usage-based program YourTurn (driving app that pays rewards, not a premium discount) Snapshot (mobile app or plug-in device)
Mobile app ERIE mobile app (claims, glass claims, roadside requests, billing) Progressive mobile app (iOS, Android)
Best suited to Drivers in Erie's 12-state footprint who want a local agent, stable renewal pricing and highly rated claims service. Drivers who like to shop and buy online, compare prices, or need coverage after tickets or a lapse, and who are comfortable with app-based service.
Coverage options
  • Liability
  • Collision
  • Comprehensive
  • Uninsured/underinsured motorist
  • Medical payments or PIP (by state)
  • Rental car and transportation expenses
  • Emergency road service
  • Rideshare coverage
  • Full window glass
  • ERIE Auto Plus
  • Liability
  • Collision
  • Comprehensive
  • Uninsured/underinsured motorist
  • Medical payments
  • Personal injury protection
  • Loan/lease payoff
  • Rental car reimbursement
  • Roadside assistance
  • Trip interruption
  • Custom parts and equipment
  • Rideshare coverage
  • Deductible Savings Bank
  • Pet injury coverage
  • Progressive Vehicle Protection
Discounts
  • ERIE Rate Lock
  • Multi-policy
  • Multi-car
  • First Accident Forgiveness
  • Diminishing deductible (Auto Plus)
  • Reduced usage
  • Safety equipment and anti-theft
  • teenSMART (up to 20%)
  • Safe driver
  • Payment options
  • Snapshot
  • Three-year safe driving
  • Five-year accident-free
  • Five-year claim-free
  • Multi-policy
  • Multi-car
  • Online quote
  • Sign online
  • Paperless
  • Pay in full
  • Automatic payment
  • Continuous insurance
  • Teen driver
  • Good student
  • Distant student
  • Homeowner

Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.

Last reviewed October 4, 2026

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