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Mercury Insurance vs Progressive
Mercury is a California-focused agency insurer in 11 states; Progressive sells everywhere, online or by agent, with a higher rating and Snapshot.
Verdict
Progressive and Mercury both sell through independent agents, and both are publicly traded, but they differ in scale and focus. Progressive is the second-largest U.S. auto insurer, with $69.01 billion of private passenger auto premium in 2025 (18.57%) in all 50 states and D.C. It sells direct online and by phone as well as through agents. Mercury, based in Brea, California, wrote $3.56 billion (0.96%). It sells in 11 states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. It calls itself California's leading independent-agency auto and home writer, with about 8,500 agents, and drivers can also start a quote online.
Progressive holds the higher AM Best rating, A+ (Superior), affirmed May 2026. Mercury's A (Excellent) was affirmed in February 2026 with its outlook raised to stable after the 2025 California wildfires. In California, Mercury's main market, Progressive scored 645 in the J.D. Power 2026 U.S. Auto Insurance Study, above the 633 regional average. Mercury scored 596 (10th of 16). Claims scores favor Mercury: 701 (12th of 20) in the 2025 study, against Progressive's 673 (18th).
California rates for both must be approved under Proposition 103, which limits pricing factors, so the gap between quotes can be smaller or larger than you'd expect. Get quotes from both.
Choose Mercury if
- You live in California and want a local independent agent from a company built around the state.
- You drive little in California and can use Mercury RealDrive, a mileage-based discount of up to 20% from odometer readings.
- Claims handling matters. Mercury scored above Progressive in J.D. Power's 2025 claims study.
- You want a lifetime guarantee on repairs at Mercury-authorized shops.
- You can use payment-history, e-signature or mature-driver discounts.
Choose Progressive if
- You live outside Mercury's 11 states, or may move.
- You want to buy entirely online, or compare direct and agent prices.
- You want a behavior-based telematics program where your state allows it; Mercury doesn't list one.
- You have tickets or a lapse. Progressive writes nonstandard drivers.
- You want the higher AM Best rating and built-in small-claim accident forgiveness.
Key differences
| Mercury | Progressive | |
|---|---|---|
| Availability | 11 states, mostly California business | All 50 states and D.C. |
| How you buy | Independent agents, plus online quotes | Direct online and phone, or independent agents |
| AM Best | A (Excellent), February 2026 | A+ (Superior), May 2026 |
| J.D. Power 2026 California | 596, 10th of 16 | 645, above the 633 average |
| J.D. Power 2025 claims study | 701, 12th of 20 | 673, 18th of 20 |
| Usage-based program | RealDrive mileage discount (California only) | Snapshot (app or plug-in) |
Mercury's heavy California concentration exposes it to that state's catastrophe and regulatory conditions, which AM Best has flagged. Compare the same limits and deductibles on the car insurance quote comparison worksheet, and ask an agent who represents both to run them side by side.
Side by side
| Mercury Insurance | Progressive | |
|---|---|---|
| Type | Regional carriers | National carriers |
| Customer service | 800-956-3728 | 800-776-4737 |
| Report a claim | 800-503-3724 | 800-776-4737 |
| Roadside assistance | 866-519-6478 | — |
| Website | mercuryinsurance.com | progressive.com |
| NAIC group | Mercury General Group | Progressive Group |
| Headquarters | Brea, California | Mayfield Village, Ohio |
| Founded | 1961 | 1937 |
| Ownership | Public company (NYSE: MCY) | Publicly traded stock company |
| Stock ticker | MCY | NYSE: PGR |
| Where it sells auto insurance | Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia | All 50 states and Washington, D.C. |
| How it sells | Independent agents (about 8,500) plus online quotes | Direct (online, phone, app) and independent agents |
| U.S. private passenger auto rank (2025) | 15 | 2 |
| Auto premiums written (2025) | $3.56 billion | $69.01 billion |
| U.S. market share (2025) | 0.96% | 18.57% |
| AM Best financial strength | A (Excellent) | A+ (Superior) |
| J.D. Power | Scored 701, 12th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study (average 700); 596, 10th of 16, in the California region of the 2026 U.S. Auto Insurance Study (region average 633) | Scored 673, 18th of 20, in the J.D. Power 2025 U.S. Auto Claims Satisfaction Study; above average only in California (645) in the J.D. Power 2026 U.S. Auto Insurance Study |
| Usage-based program | Mercury RealDrive (California only; mileage-based discount using odometer readings) | Snapshot (mobile app or plug-in device) |
| Mobile app | Mercury mobile app (payments, ID cards, claims) | Progressive mobile app (iOS, Android) |
| Best suited to | California drivers who want an independent agent and a competitively priced policy from a company focused on the state. | Drivers who like to shop and buy online, compare prices, or need coverage after tickets or a lapse, and who are comfortable with app-based service. |
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Facts come from each insurer's profile, where every figure carries its source and review date. Prices are personal: compare quotes, not just companies.
Last reviewed October 4, 2026